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Job Posted By : Ace Corp IndiaJob ID: JO37139
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Basic Details
Moderation Date
2017-01-12 (yyyy-mm-dd)
Post Date
2017-01-12 00:00:00 (yyyy-mm-dd)
Job Title
Customer Care Executives
Ace Corp India
Work Type
Customer Care Executives
Job Code
Not Specified
Job Mode
Gender ( Male / Female )
18 - 28 Years
0 - 3 Years
Skills, Career Level, Salary Offered
Good oral and written communication skills
Other Skills
Customer service orientation
Career Level
Fresher / Entry Level
Job Location/s
City State Country
Chennai Tamil Nadu India
Short Description
Experience: Minimum 1 - 3 years experience in Customer Care, Freshers can apply too :)

Candidates that fit the profile can walk in weekdays (Monday-Friday) between 10.30 am and 3 pm.

Good oral and written communication skills
Excellent presentation skills
Customer service orientation
Ability to function in a dynamic and challenging environment
10+3 or 10+2+3 education is mandatory.

Shift Timing: Flexible to work in rotational shifts.

Roles & Responsibilities:

Handle inquiries.
Resolve complaints, provide appropriate solutions and alternatives within the time limits.
Follow-up with negative feedbacks and convince customers to remove them.
Primary objective is to maintain marketplace accounts at a healthy status, improve ratings & customer satisfaction.
Keep records of customer interactions.
Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Qualified candidates must be comfortable in a multi-tasking, high-energy environment. They must be creative and analytical problem solvers with a passion for excellent customer service
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Ability to empathize with and prioritize customer needs

Refer your friends as this is a ramp-up,huge number of vacancies available

Please register @ and then call at 9362247365 for queries if any

Contact person: Muhammed Bilal JK
Ace Corp India
Submit your CV for free at for best results and bright career
Recruiter Details
ID of Recruiter
1312424 - [ Link of the Recruiter ]
Ace Corp India
643,Anna Street,Poomphozhil Nagar, Avadi
Tamil Nadu
Pin/Zip Code
Fixed Phone
Mobile Phone
For better results, put the reference as 'JO37139 -'.
Employer Email Address      [ Free CV Upload ]
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